Return Policy

You have the right to cancel your order up to 14 days after receipt without providing a reason. After cancellation, you have an additional 14 days to return your product. You will then receive a full refund of the order amount, including shipping costs. 

If you exercise your right of withdrawal, the product, along with all accessories and, if reasonably possible, in its original condition and packaging, must be returned to the seller. To use this right, you can contact us at contact@pillow-haven.com. We will then refund the due order amount within 14 days of registering your return, provided that the product has been received in good condition.

You also have the option to send the return directly to us. Our return address is listed below:

Return Address:
Kelvinstraat 7a
6003DH Weert
Netherlands

You can download the return form here:
Return Form